Writer: Linda Fresques
Nearly 300 Las Crucens will have a new job opportunity this fall due to the efforts of NMSU College of Engineering Alumnus Jerome “Jerry” Shaw. Shaw, Executive Vice President and Founder of Volt Information Sciences, Inc., is opening the VMC Customer Contact Center in Las Cruces.
NMSU alumnus Jerry Shaw, Executive Vice President and Founder of Volt Information Sciences, Inc., is opening the VMC Customer Contact Center in Las Cruces.
Scheduled for opening in late November or early December VMC will handle customer support calls for a variety of Apple products. The company plans to hire nearly 300 employees and held a job fair October 16 at NMSU’s Corbett Center Student Union in the Auditorium.
VMC will offer part-time and full-time employment, with flexible hours to accommodate the schedules of student employees. Those hired will receive two to three weeks of training during November and December, also on a flexible schedule.
“Candidates need to be excited about technology/gadgets and Apple products. A technical background is also very helpful,” said James Kisyk, VMC Special Projects Manager. “We’re really looking for positive, friendly customer-service oriented people who like to help people and want to work in a fun, fast paced environment.”
VMC, founded in 1999, is a wholly owned subsidiary of Volt, and provides technical support to some of the largest hardware and software companies in the world. The company plans to open the new Customer Contact Center at an off campus location and will later relocate to the Arrowhead Business Center on NMSU campus.
“The placement of the VMC Customer Contact Center in Las Cruces represents a wonderful opportunity for NMSU students and is a significant economic development investment in this community,” said NMSU President Michael V. Martin.
In 1950 Jerome Shaw and his brother William pooled their resources and came up with $13 to start a technical writing business—all they could afford were paper and pencils. Today, Jerome Shaw directs the day-to-day operations of Volt, which has more than 300 offices worldwide and has annual revenues exceeding $2 billion. Shaw has been instrumental in Volt’s growth from a startup entrepreneurial venture, to a Fortune 1000 corporation that is on the Fortune “Most Admired Companies” list.
Shaw also built a second successful business in real estate. In January 1959, he moved to California from New York. From 1959 to 1973, he bought 650 acres of land and proceeded through city and county government to obtain approvals for “Tentative Maps.” In addition, he created an award-winning residential housing development in northern San Diego County, Shaw-Lopez Park. Shaw’s real estate business was developed through work he conducted only on weekends, as he continues to devote his work week to Volt.
Shaw received his bachelor’s in electrical engineering from NMSU. In 1995 he was named Distinguished Alumnus by the College of Engineering, and in 2001 he received an Honorary Doctorate of Laws. He is a member of the Dean’s Advisory Council, the Klipsch School of Electrical and Computer Engineering Academy as well as Sigma Tau.
“VOLT is a great company and Jerry Shaw is a truly great Aggie! We sincerely appreciate Jerry’s commitment to this university and VOLTs’ willingness to forge this innovative partnership,” said Martin.
Shaw and his wife Joyce Cutler-Shaw have a long history of philanthropy to NMSU, among many other institutions. In 1999 they established a scholarship to benefit minority students. In recognition of the Shaws’ numerous contributions to the College of Engineering, the Jerome and Joyce Cutler-Shaw Conference Room in Goddard Hall was dedicated in their honor in 2001. Shaw was inducted into the College of Engineering’s Circle of honor in 2006 for his ongoing and generous support.